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Terms & Conditions

Effective Date: September 2, 2026

Welcome to Quick Appliances Fixer, operated by Mazhar Technical Services LLC. These Terms & Conditions govern your use of our website and the appliance repair and maintenance services provided by us.

By using our website, submitting a service request, contacting us, or booking a service, you acknowledge that you have read and agreed to these Terms & Conditions.

1. Company Information

Trading Name: Quick Appliances Fixer

Legal / Operating Company: Mazhar Technical Services LLC

Website: quickappliancesfixer.shop

Email: info@quickappliancesfixer.shop

Phone & WhatsApp: 054 770 0871

Address: Al Thanyah Fourth – Springs 2, Dubai, United Arab Emirates

Service Area: Dubai, United Arab Emirates


2. Our Services

Quick Appliances Fixer provides appliance repair, troubleshooting, maintenance, inspection and related technical services for residential and commercial customers.

Our services may include repair and maintenance of appliances such as:

  • Washing machines

  • Refrigerators

  • Freezers

  • Dishwashers

  • Dryers

  • Ovens

  • Cookers

  • Stoves

  • Cooking ranges

  • Microwaves

  • Other household appliances

Service availability may depend on the customer’s location, appliance condition, technician availability and availability of required spare parts.


3. Independent Service Provider

Quick Appliances Fixer is an independent appliance repair and maintenance service provider operated by Mazhar Technical Services LLC.

Unless expressly stated otherwise, we are not owned by, operated by, sponsored by, endorsed by, or affiliated with any appliance manufacturer or brand.

Any appliance brand names, trademarks or product names appearing on our website are used only to identify the types of appliances that we service.

All trademarks remain the property of their respective owners.


4. Service Requests and Appointments

Customers may request our services through:

  • Website forms

  • Phone

  • WhatsApp

  • Email

  • Other communication channels provided by us

Submitting a service request does not automatically guarantee an appointment.

An appointment becomes confirmed only after it has been accepted or confirmed by our team.

Appointment times may be affected by technician availability, traffic, location, emergency service requests and other circumstances beyond our reasonable control.


5. Diagnosis and Inspection

A technician may need to inspect and diagnose the appliance before determining the exact cause of a problem.

Initial information provided through the website, phone or WhatsApp may not be sufficient to determine the exact fault.

A diagnosis may identify additional faults that were not apparent when the appointment was initially booked.

Any applicable inspection, diagnostic or visit charges will be communicated to the customer before the relevant service is provided.


6. Estimates and Quotations

Any price displayed on our website or communicated before an inspection may be an estimated price unless specifically identified as a confirmed quotation.

The final repair price may depend on:

  • Appliance type

  • Brand and model

  • Fault diagnosed

  • Parts required

  • Labour involved

  • Appliance condition

  • Availability of replacement parts

Where additional repair work or parts are required, the customer will be informed of the applicable cost before the additional work is carried out.

We do not carry out additional paid repair work without customer approval.


7. Customer Approval

Customers have the right to review the proposed repair cost before repair work begins.

By approving a repair, verbally, electronically, through WhatsApp, in writing or by another reasonable method, the customer authorizes us to proceed with the approved work.


8. Spare Parts

Repair work may require replacement parts.

Parts may be:

  • Genuine manufacturer parts

  • OEM parts

  • Compatible replacement parts

  • Other suitable replacement parts

The availability of a particular part may depend on suppliers and market availability.

If a required part is unavailable, the repair may be delayed, rescheduled or, where appropriate, cancelled.


9. Repair Results

We make reasonable efforts to diagnose and repair appliances professionally.

However, some appliances may not be economically or technically repairable due to:

  • Age

  • Severe internal damage

  • Multiple faults

  • Corrosion

  • Previous improper repairs

  • Lack of compatible parts

  • Obsolete components

  • Manufacturer-related limitations

In such circumstances, we may advise the customer that replacement of the appliance may be more appropriate than repair.


10. Warranty

Where a warranty is provided for a particular repair or replacement part, the warranty applies only to the specific work or component covered by that warranty.

Warranty coverage generally does not apply to:

  • New or unrelated faults

  • Physical damage

  • Accidental damage

  • Water or flood damage

  • Electrical surges or voltage fluctuations

  • Misuse or negligence

  • Normal wear and tear

  • Unauthorized modification

  • Repairs performed by another technician after our service

  • Damage caused by improper installation or use

Customers should contact us promptly if they believe a repaired appliance has developed an issue covered by the applicable warranty.


11. Customer Responsibilities

Customers are responsible for:

  • Providing accurate contact information.

  • Providing accurate information about the appliance and reported fault.

  • Providing safe access to the appliance.

  • Ensuring that the service area is reasonably accessible.

  • Informing us about known hazards or relevant appliance conditions.

  • Being available at the agreed appointment time or arranging authorized access.

  • Following reasonable instructions provided by our technicians.

We are not responsible for delays caused by inaccurate information, lack of access or circumstances attributable to the customer.


12. Payment

Payment for approved repair services is due according to the payment terms communicated to the customer.

Where applicable, the customer may be required to pay for:

  • Inspection or diagnostic services

  • Labour

  • Replacement parts

  • Additional approved services

Any applicable charges will be communicated before the relevant service is performed.


13. Cancellation and Rescheduling

Customers may request cancellation or rescheduling of an appointment by contacting us as soon as possible.

We will make reasonable efforts to accommodate rescheduling requests subject to technician availability.

Repeated cancellations, late cancellations or missed appointments may affect future appointment availability.

Any applicable cancellation or refund terms are governed by our Refund & Cancellation Policy.


14. Property and Access

Customers must provide technicians with reasonable and safe access to the appliance.

Customers should remove valuable or fragile items from the immediate work area where reasonably possible.

We are not responsible for loss or damage to items that were not appropriately secured or removed from the service area, except where liability cannot lawfully be excluded.


15. Limitation of Liability

We provide our services with reasonable care and skill.

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses resulting from an appliance malfunction, including loss of food, business interruption, loss of income or other indirect losses.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.


16. Website Information

We make reasonable efforts to keep the information on our website accurate and current.

However, information regarding services, pricing, availability, images or technical details may change from time to time.

Website content is provided for general information and does not necessarily constitute a final quotation or guarantee of service availability.


17. Website Use

You agree not to use our website:

  • For unlawful purposes

  • To submit fraudulent service requests

  • To impersonate another person or business

  • To introduce malicious software

  • To attempt unauthorized access to our website or systems

  • To interfere with the operation of the website

We reserve the right to restrict or refuse access where misuse is suspected.


18. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, images, page designs and other materials, belongs to or is used lawfully by Quick Appliances Fixer or Mazhar Technical Services LLC.

You may not reproduce, copy, modify, distribute or commercially exploit website content without appropriate permission.


19. Third-Party Websites and Services

Our website may contain links to third-party websites, applications or services.

We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.

Your use of third-party services is subject to their own terms and policies.


20. Privacy

Your use of our website and services is also subject to our Privacy Policy.

Our Privacy Policy explains what personal information we may collect, how it may be used and how we protect it.


21. Changes to These Terms

Quick Appliances Fixer and Mazhar Technical Services LLC reserve the right to update these Terms & Conditions from time to time.

Any updated version will be published on this website and will become effective upon publication unless otherwise stated.


22. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the United Arab Emirates.

Any dispute arising in connection with these Terms & Conditions or our services shall be handled in accordance with applicable UAE laws and by the competent authorities or courts having jurisdiction.


23. Contact Us

If you have any questions about these Terms & Conditions or our services, please contact us:

Quick Appliances Fixer

Operated by: Mazhar Technical Services LLC

Website: quickappliancesfixer.shop

Email: info@quickappliancesfixer.shop

Phone & WhatsApp: 054 770 0871

Address: Al Thanyah Fourth – Springs 2, Dubai, United Arab Emirates

Service Area: Dubai, United Arab Emirates