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Privacy Policy

Effective Date: September 2, 2026

At Quick Appliances Fixer, operated by Mazhar Technical Services LLC, we respect your privacy and are committed to protecting the personal information you provide when using our website or requesting our appliance repair services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using quickappliancesfixer.shop, submitting a service request, contacting us by phone or WhatsApp, or requesting our services, you acknowledge the practices described in this Privacy Policy.


1. Company Information

Trading Name: Quick Appliances Fixer

Legal / Operating Company: Mazhar Technical Services LLC

Website: quickappliancesfixer.shop

Email: info@quickappliancesfixer.shop

Phone & WhatsApp: 054 770 0871

Business Address: Al Thanyah Fourth – Springs 2, Dubai, United Arab Emirates

Service Area: Dubai, United Arab Emirates

Quick Appliances Fixer provides home appliance repair and maintenance services, including washing machine, refrigerator, dishwasher, dryer, oven, stove and other household appliance services.


2. Information We Collect

When you use our website or contact us, we may collect information that you voluntarily provide, including:

  • Full name

  • Phone number

  • Email address

  • Service address or Dubai area

  • Appliance type

  • Appliance brand and model

  • Details of the appliance problem

  • Appointment preferences

  • Information submitted through our contact or booking forms

  • Information provided through WhatsApp or other communication channels

  • Any photographs or other information you voluntarily send to us

We may also automatically collect limited technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Approximate geographic information

  • Referring website

  • Date and time of visits

  • Website interaction information


3. Information Submitted Through Our Booking Form

Our website allows visitors to submit a repair request by providing information such as their name, phone number, appliance, Dubai area and a description of the problem.

When you submit a request, we may use the information provided to contact you regarding your appliance repair request, appointment, quotation or related service.

Submitting a service request means you agree that Quick Appliances Fixer or Mazhar Technical Services LLC may contact you regarding that specific request.

We do not sell or rent customer contact information to third parties for their independent marketing purposes.


4. How We Use Your Information

We may use the information we collect to:

  • Respond to repair inquiries

  • Schedule technician appointments

  • Provide appliance repair services

  • Contact customers about requested services

  • Provide estimates or quotations

  • Confirm appointment times

  • Communicate regarding repair status

  • Provide invoices and warranty information

  • Respond to customer support requests

  • Improve our website and services

  • Analyze website performance

  • Measure advertising and marketing effectiveness

  • Detect fraudulent, abusive or unauthorized activity

  • Maintain business and service records

  • Comply with applicable legal requirements


5. Phone and WhatsApp Communications

Customers may contact Quick Appliances Fixer through phone or WhatsApp.

If you contact us through WhatsApp or another messaging service, the information exchanged may also be processed according to the privacy practices and terms of that third-party platform.

We use customer communications primarily to respond to service requests, arrange appointments, provide service information and communicate about existing bookings.


6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage and measure advertising performance.

Cookies may be used for purposes such as:

  • Remembering website preferences

  • Website analytics

  • Understanding visitor behavior

  • Measuring advertising campaigns

  • Tracking conversions

  • Improving website performance

  • Providing a better user experience

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.


7. Google Ads and Analytics

Quick Appliances Fixer may use Google services such as Google Ads, Google Analytics, Google Tag Manager and Google conversion measurement technologies.

These services may collect information about website visits and interactions to help us:

  • Measure advertising performance

  • Understand how visitors reach our website

  • Measure conversions

  • Improve our advertising

  • Analyze website traffic

  • Improve our website and services

Google may process information in accordance with its own privacy policies.

For more information about how Google handles information, please visit Google’s Privacy Policy:

https://policies.google.com/privacy


8. Advertising and Conversion Tracking

If you arrive at our website through an online advertisement, advertising technologies may be used to measure whether the visit results in an inquiry, phone call, WhatsApp interaction or other requested action.

Advertising platforms may use cookies, similar technologies or other identifiers according to their own policies.

We use this information to understand the effectiveness of our advertising and improve our marketing campaigns.


9. Third-Party Service Providers

We may use third-party providers to help operate our website and business, including providers for:

  • Website hosting

  • Website analytics

  • Advertising measurement

  • Email communication

  • WhatsApp and messaging

  • Payment processing, where applicable

  • Technical and security services

These providers may process information as necessary to provide their services.

We do not authorize third parties to use customer information for purposes unrelated to the services they provide to us, except where required or permitted by applicable law.


10. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.


11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for purposes including:

  • Completing requested services

  • Maintaining customer and service records

  • Warranty administration

  • Accounting and invoicing

  • Resolving complaints or disputes

  • Meeting legal and regulatory obligations

  • Protecting our legitimate business interests

When information is no longer required, we may delete or securely dispose of it.


12. Sharing of Information

We may share personal information when reasonably necessary to operate our business and provide requested services.

For example, information may be shared with:

  • Our technicians or service personnel

  • Website and hosting providers

  • Communication providers

  • Analytics and advertising providers

  • Payment providers, where applicable

  • Professional advisers

  • Government authorities or law-enforcement agencies when legally required

We do not sell customer personal information.


13. Service Address and Appliance Information

If you request a technician visit, we may collect and use your service address and appliance information to arrange and perform the requested repair.

This information may include your Dubai community or area, appliance type, brand, model and details of the reported fault.

Such information is used for providing and managing the requested service.


14. Independent Appliance Repair Provider

Quick Appliances Fixer is a trading name operated by Mazhar Technical Services LLC, a licensed technical services company in Dubai.

We are an independent appliance repair and maintenance provider.

References to appliance manufacturers, brands, trademarks or product names on our website are used to identify the appliances and products that our technicians service.

Unless expressly stated otherwise, such references do not mean that Quick Appliances Fixer or Mazhar Technical Services LLC is owned by, sponsored by, endorsed by, or affiliated with the relevant manufacturer.

All trademarks belong to their respective owners.


15. Children’s Privacy

Our website and services are intended for general customers and are not directed toward children.

We do not knowingly collect personal information from children for the purpose of providing appliance repair services.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, remove the information.


16. Third-Party Websites

Our website may contain links or connections to third-party websites or services, including communication, social media, advertising or other external platforms.

We do not control the privacy practices of third-party websites.

You should review the privacy policies of those third-party services before providing them with personal information.


17. Your Privacy Choices

Subject to applicable law, you may contact us to request information about the personal information we hold about you.

You may also request correction or deletion of certain personal information where applicable.

To make a privacy-related request, contact us using the details provided below.

We may need to verify your identity before completing certain requests.


18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.

When changes are made, the updated version will be published on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically.


19. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle personal information, please contact us.

Quick Appliances Fixer

Operated by: Mazhar Technical Services LLC

Website: quickappliancesfixer.shop

Email: info@quickappliancesfixer.shop

Phone & WhatsApp: 054 770 0871

Address: Al Thanyah Fourth – Springs 2, Dubai, United Arab Emirates

Service Area: Dubai, United Arab Emirates